Providence Business News Online

Posts Tagged ‘employee’

As an employee, you may often get angry from the leader. Leaders usually get angry if a lot of problems especially if the implementation of tasks assigned to subordinates deviate from the goal.

R.J.House said that “Leadership is the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organization….” So, if the leader was angry with his employees, so it could be a model of leadership in influencing and motivating employees and others in supporting the organization‘s effectiveness and success.

However, if the attitude of “get angry” can be called a professional attitude and actions of a leader in running the organization? Professional leadership is having the characteristics: (1) Considered to have a higher intelligence level compared to its employees, including the ability to understand the attitude and the nature of the employee. (2) Considered as human beings who are mentally and emotionally mature and adult, which is reflected in the attitude and nature-friendly, fair and honest, but clear. Read the rest of this entry »

Internal relationship is as important as the external relationships, especially to support the overall organizational performance. Good internal relationships will create individuals who are enthusiastic, warm, and very motivated to build the warmth of the external relationship.

An organization is very concerned about the long-term relationship with any party, both internal and external parties, describes the culture of quality service.

Often an organization too much attention to external customers and strive to always satisfy them as much as possible. In fact, employee service quality to external customers is largely determined by the internal service quality received by employees from both management and fellow employees.
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